Privacy Policy
Flanders Fish Market ("Flanders Fish Market," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.flandersfish.com.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Information submitted through contact forms
- Newsletter subscription information
We also automatically collect certain information through cookies and similar technologies, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referral websites
How We Use Your Information
We use your information to:
- Process online orders
- Fulfill gift card purchases
- Respond to inquiries
- Provide customer service
- Send promotional emails (if you have opted in)
- Improve our website and customer experience
- Analyze website traffic and performance
- Prevent fraud and protect our business
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
These technologies help us:
- Remember your preferences
- Measure website traffic
- Analyze visitor behavior
- Improve website performance
- Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may not function properly.
Analytics and Advertising
We may use third-party services including:
- Google Analytics
- Meta (Facebook) Pixel
- Other analytics and advertising platforms
These services help us understand website usage and improve our marketing efforts.
You may opt out of personalized advertising through your browser settings or the advertising platform's privacy controls.
Email Communications
If you subscribe to our email list or provide your email during a purchase, we may send:
- Promotions
- News
- Seasonal announcements
- Special offers
You may unsubscribe at any time using the link included in our emails.
Payment Information
Online payments are processed securely through trusted third-party payment processors.
Flanders Fish Market does not store complete credit card information on our servers.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers that help operate our business, including:
- BigCommerce
- Payment processors
- Shipping carriers
- Email marketing providers
- Website analytics providers
These providers only receive information necessary to perform their services.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Flanders Fish Market & Restaurant
22 Chesterfield Road
East Lyme, CT 06333
Phone: (860) 739-8866